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Ordering and payment

Ordering and payment

We offer a range of secure payment options. Google checkout is the one we prefer as their low processing charges help us keep our prices low. We can accept Paypal or most credit and debit cards with both online payment or over the phone.  

 

When you have decided what you want to buy you can order that item buy clicking on the "add to basket" link.

Selecting more than one item

You can quickly add more than one of an item using the drop down menu box as shown in the image above.

Checking out

When you have selcted all your purchases they will be found in your basket on the right. We have 3 different ways of checking out. Both Google Checkout and Paypal Express will take you off our secure servers onto their secure servers to enter the payment details. They accept most credit and debit cards. If you select our normal checkout then you will get the following screens.

Postage selection

 This shows the postage options you can select. If you do not live in England, Wales or Lowland Scotland please check our postage options carefully.

 Checking your order

 On this screen you can select the payment method using the drop down boxes. There is an area where you can add a note if you have any special requests. Once you are sure you have your order correct you press the check out link.

Entering you details

 On this screen you can fill in the billing address. If you wish it to be delivered to a different address you need to check the box and enter in this address. We have used the payment option "credit or debit card by phone". It is helpful to place an order and then phone in with the card details as we know we have got the order and address correct. We can take all the details over the phone though if you wish.

Confirmation of details

 This is your last chance to check all your details are correct. By placing the order you are agreeing to our terms and conditions. Once you place the order you will be directed to a screen to enter your payment details depending on the method of payment chosen. This may be on our own secure server or on the Paypal site if you have chosen that method. If you are paying by cheque, postal order, card over the phone or cash you will go straight to the confirmation screen.

Confirmation

 This is the final screen which confirms the order has been placed. We do get the occassional order where the payment has failed to be processed. We usually contact by email when this happens and can easily take payment details over the phone. With all card payments the card is not charged until we have checked the order. There may be circumstances when we wish to check you have ordered the correct camera and a phone number is quite useful. We also will alter the carriage option if there is a cheaper alternative at the same speed. In which case the card will be charged for a lesser amount.